Penny Trick's Page

I was assembling a package today to fax to Chase for a client. When I asked my client for her tax return, she produced about 20 pages from Jackson Hewitt, a tax preparing company. Nowhere in the entire Jackson Hewitt packet was an IRS 1040 in spite of it being listed on the cover page as being included. When my client called her tax preparer, she was told that they ONLY give out copies of the client's 1040 IF the client asks for it. (Why would anoyone think to ask for it when it says it is…See More

The phone number I have for them 513-612-4466 goes to a voice mail that sounds like a private individual's phone. I have tried 2 other phone numbers from my client's mortage coupon: 888-225-2164 and 352-671-0250 and have been on hold for over a half hour several times. Due to other appointments, I had to give up each time. Does anyone have a better phone number for housing counselors? Does anyone have a fax number where I can send my client's release so I can talk to TBW?